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MCI Videos

Short lessons on WhatsApp & Conversational Marketing

Behind the scenes, cases, frameworks and quick answers for anyone building a smart conversation operation. New videos every week.

Showing videos in the theme WhatsApp Business.

Recent videos

Video cover: WhatsApp for B2B startups and SaaS: the complete guide
WhatsApp Business

WhatsApp for B2B startups and SaaS: the complete guide

From prospecting to renewal, with demos that actually happen.

September 01, 2026
Video cover: WhatsApp for real estate: the complete guide
WhatsApp Business

WhatsApp for real estate: the complete guide

How agencies, developers and brokers run the conversation from the first message to the signed contract.

August 25, 2026
Video cover: WhatsApp for the automotive market: the complete guide from first message to after-sales
WhatsApp Business

WhatsApp for the automotive market: the complete guide from first message to after-sales

Episode 1 of the WhatsApp in your Sector series: the mapped automotive journey, the AI versus human matrix, industry mistakes, and the implementation checklist.

August 09, 2026
Video cover: WhatsApp Banned: How to Recover Your Account and Avoid Another Ban
15:09
WhatsApp Business

WhatsApp Banned: How to Recover Your Account and Avoid Another Ban

Identify the type of ban, request an official review step-by-step, use ready-made templates, and avoid pitfalls. A humane guide for those who arrived here scared.

July 24, 2026
Video cover: CTWA and Conversion API for WhatsApp: the complete guide
14:15
WhatsApp Business

CTWA and Conversion API for WhatsApp: the complete guide

Click to WhatsApp Ads without CAPI optimize for clicks, not sales.

July 18, 2026
Video cover: New WhatsApp billing in October 2026: the complete guide
WhatsApp Business

New WhatsApp billing in October 2026: the complete guide

No panic, with documentation in hand: what changes, what remains free, and how to calculate your real cost in 10 minutes.

July 14, 2026
Video cover: WhatsApp Username and BSUID: The Definitive Guide (Usernames, Privacy, and the End of Cold Prospecting)
18:10
WhatsApp Business

WhatsApp Username and BSUID: The Definitive Guide (Usernames, Privacy, and the End of Cold Prospecting)

The biggest game-changer for WhatsApp since its launch—and why cold prospecting is over.

July 10, 2026
Video cover: WhatsApp Business Number Health: How to Monitor Quality, Status, and Limits (2026 Guide)
8:41
WhatsApp Business

WhatsApp Business Number Health: How to Monitor Quality, Status, and Limits (2026 Guide)

Conversations that convert, numbers that survive.

July 10, 2026
Video cover: WhatsApp Business Manager: What It Is, How to Create It, and Why It Is Your Most Important Asset
10:13
WhatsApp Business

WhatsApp Business Manager: What It Is, How to Create It, and Why It Is Your Most Important Asset

The ownership layer of your Meta assets—and how to shield it against the errors that bring down entire operations.

July 03, 2026
Video cover: Why WhatsApp Business is Banned: The 3 Signs Before the Block (and How to Avoid It)
12:24
WhatsApp Business

Why WhatsApp Business is Banned: The 3 Signs Before the Block (and How to Avoid It)

WhatsApp banning almost never happens "out of nowhere." Check out the 3 signs Meta gives before a block — quality rating, status, and messaging limits — and how to protect your number.

June 20, 2026