MCI

Orbit · live panel

Manager view · portfolio health in real time

Cycles under management
16
in current lens
IAm (Mental Friction Index)
13%
stuck cycles / total
SLAs breaching
2
need action
Blocked
2
stuck or reopened

Where decisions stall

length = # of cycles · label = median days in state
Exploration
31d med
Comparison
55d med
Purchase
31d med
Experience
31d med
likely bottleneck: Comparison

Team capacity

Anna12/14 · ok
Ralph6/14 · idle
Patricia14/14 · at limit
💡 moving 3 Decided from Patricia to Rafael preserves pT by ~12%.

Goal vs Forecast

recalculates from sales-cycle pT30
forecast
5
of 10
5 below

Expected revenue per archetype

Scholar
$10,670
Explorer
$4,172
Loyal
$7,020
Decided
$53,470
Tourist
$576
mix risk

62% of revenue comes from Scholars + Loyals — the goal depends on keeping Explorers at the entry.

causal chain

IAm rose to 13% → projected CAC +$19/cycle. Lever: Mkt→Sales handoff.